yan168 Privacy Policy

1. Data We Collect

yan168 collects personal data in two primary ways: information you provide to us directly, and information collected automatically when you use the platform. The categories of personal data we process are described below.

1.1 Information You Provide Directly

When you register for a yan168 account, complete identity verification, make deposits or withdrawals, contact customer support, or participate in promotions, you provide us with personal information that may include:

• Identity data: Full legal name, date of birth, gender, and national identity card (NID) number or passport number.
• Contact data: Email address, mobile phone number, and residential address (city, district, postal code).
• Financial data: bKash account number, Nagad account number, Rocket account number, Upay account number, or other payment method identifiers used to deposit or withdraw funds. yan168 does not store full card numbers or mobile banking PINs.
• Verification documents: Scanned or photographed copies of government-issued photo ID, proof of address documents (utility bills, bank statements), and any additional documentation requested as part of KYC compliance.
• Communications data: The content of messages exchanged with yan168 customer support via email, live chat, or any other support channel, including support ticket history and attachments.
• Preference data: Account settings, notification preferences, language preferences, and responsible gaming tool configurations such as deposit limits or session time reminders.

1.2 Information Collected Automatically

When you access the yan168 platform, certain technical and behavioural data is collected automatically by our systems. This includes:

• Device and technical data: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and time zone setting.
• Usage data: Pages visited, features used, games played, betting markets accessed, session duration, click patterns, and navigation paths within the platform.
• Transaction data: Records of all deposits, withdrawals, bets placed, game rounds played, bonus credits and redemptions, and account balance changes.
• Log data: Server access logs, error logs, and security event logs, which record platform interactions for fraud prevention, debugging, and compliance purposes.
• Cookie and tracker data: Session cookies, persistent cookies, and similar technologies as described in the Cookies section of this policy.

2. How We Use Your Data

yan168 processes personal data only where a valid legal basis exists. The table below summarises our primary processing activities, the data categories involved, and the legal basis for each.

Automated Decision-Making

yan168 uses automated systems to assist with fraud detection, risk scoring, and responsible gaming monitoring. These systems analyse transaction patterns, login behaviour, and device fingerprints to identify anomalous activity. Where an automated system takes an action that materially affects your account — such as temporarily restricting a withdrawal or flagging a bet for manual review — you have the right to request a human review of that decision by contacting support at [email protected].

Profiling

yan168 may analyse aggregated user behaviour to improve platform features, personalise the game lobby, and calibrate promotional offers to user activity patterns. This profiling is conducted on an aggregate or pseudonymous basis wherever possible and is not used to make legally significant decisions about individual users without human oversight.

3. Data Sharing & Third Parties

yan168 does not sell your personal data. We share personal data with third parties only in the specific, limited circumstances described below, and only to the extent necessary for the stated purpose.

3.1 Payment Service Providers

To process deposits and withdrawals, yan168 shares transaction-relevant data with authorised payment service providers including bKash, Nagad, Rocket, Upay, SureCash, and Tap. The data shared is limited to the information required to execute the specific payment transaction (such as account number and transaction amount). Each payment partner operates under its own privacy policy and security standards. yan168 does not share your full yan168 account profile with payment providers.

3.2 Game Content Providers

Live casino games and slot titles on the yan168 platform are supplied by third-party studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. When you play a game supplied by one of these studios, certain session data (such as a pseudonymous player ID, bet amount, game outcome, and session timestamp) is transmitted to the game provider's servers to render the game and record the outcome. This data is shared under data processing agreements and is not used by game providers to identify you independently.

3.3 Compliance and Legal Authorities

yan168 may disclose personal data to regulatory bodies, law enforcement agencies, financial intelligence units, or courts where we are legally required to do so — for example, in connection with anti-money laundering (AML) investigations, suspicious activity reports, or court orders. In such cases, yan168 will disclose only the minimum data required to comply with the legal obligation and will notify affected users where legally permitted to do so.

3.4 Technology and Infrastructure Partners

yan168 uses reputable cloud hosting, content delivery network (CDN), and cybersecurity service providers to operate the platform. These providers process limited technical data (such as server logs and IP addresses) on yan168's behalf under data processing agreements that impose strict data protection obligations. These partners do not use your data for their own marketing or analytical purposes.

3.5 Business Transfers

In the event that yan168 undergoes a merger, acquisition, or asset sale, personal data held about users may form part of the transferred assets. In such circumstances, yan168 will notify affected users via the registered email address prior to any transfer and will ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this policy.

4. Cookies & Tracking

yan168 uses cookies and similar browser-based storage technologies to ensure the platform functions correctly, maintain your logged-in session, remember your preferences, and gather anonymised usage analytics. This section explains the types of cookies we use and how you can manage them.

4.1 Types of Cookies Used

• Strictly necessary cookies: These cookies are essential for the platform to operate. They manage your authentication session, keep you logged in between page loads, and maintain your account security state. These cannot be disabled without breaking core platform functionality.
• Functional cookies: These remember your preferences — such as preferred language, display settings, and responsible gaming tool configurations — so that you do not need to re-enter them on each visit.
• Analytics cookies: yan168 uses privacy-respecting analytics tools to understand how users navigate the platform in aggregate. Analytics data is anonymised before processing and is used solely to identify usability improvements. No individual user profiles are built for analytics purposes.
• Security cookies: Short-lived tokens and fingerprinting cookies are used by yan168's fraud-prevention systems to identify anomalous login behaviour, detect account sharing, and prevent automated bot access.

4.2 Cookies We Do Not Use

yan168 does not use third-party advertising cookies, social media tracking pixels, or any cookies from external ad networks. We do not embed Facebook Pixel, Google Ads conversion tags, or similar advertising trackers on the yan168 platform.

4.3 Managing Cookies

You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in and using core platform features. Most modern browsers allow you to block third-party cookies while permitting first-party cookies — this setting is compatible with full yan168 platform functionality. Refer to your browser's help documentation for instructions specific to your browser.

5. Data Retention & Security

5.1 How Long We Keep Your Data

yan168 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the lifetime of the account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction records: All deposit, withdrawal, and betting transaction records are retained for a minimum of seven (7) years from the date of the transaction for financial compliance and audit purposes.
• KYC verification documents: Identity and address verification documents are retained for five (5) years following account closure or the date the document was last used to satisfy a verification request, whichever is later.
• Customer support communications: Support tickets, chat transcripts, and email correspondence are retained for three (3) years from the date of resolution.
• Analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it cannot be linked back to any individual user.
• Marketing consent records: Records of your marketing opt-in and opt-out preferences are retained for as long as your account is active and for two (2) years following account closure as evidence of consent management.

When personal data is no longer required for its stated purpose and the applicable retention period has elapsed, yan168 will securely delete or irreversibly anonymise that data.

5.2 Security Measures

yan168 implements a layered security architecture to protect personal and financial data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between users and yan168 servers.
• Encryption of sensitive data fields (including payment method identifiers and verification document images) at rest in our databases.
• Role-based access controls ensuring that yan168 staff can only access user data to the extent required for their specific job function.
• Regular independent security audits and penetration testing of the platform's technical infrastructure.
• Intrusion detection systems and 24/7 security monitoring to identify and respond to potential threats in real time.
• Secure key management practices and regular rotation of cryptographic credentials.
• Staff privacy and data protection training conducted on a recurring basis.

6. Your Privacy Rights

yan168 respects your right to understand and control how your personal data is used. The following rights are available to all yan168 users. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request. yan168 aims to acknowledge all privacy rights requests within 5 business days and resolve them within 30 calendar days.

Right of Access

You have the right to request a copy of the personal data that yan168 holds about you. Upon a verified request, yan168 will provide a summary of your data in a structured, readable format at no charge, subject to one request per 12-month period.

Right to Rectification

If any personal data yan168 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For core account details such as your registered name, date of birth, or contact information, you may also update certain fields directly through your account settings.

Right to Erasure

You may request the deletion of your personal data from yan168's systems. Please note that this right is subject to overriding legal obligations — in particular, transaction records and KYC documentation that are required to be retained under anti-money laundering legislation cannot be erased before the applicable retention period has elapsed, even upon user request.

Right to Restrict Processing

You may request that yan168 restrict the processing of your personal data in specific circumstances — for example, while a data accuracy dispute is being resolved, or where you believe yan168's processing is unlawful but prefer restriction over erasure.

Right to Data Portability

Where data is processed on the basis of your consent or for the performance of a contract, and that processing is carried out by automated means, you have the right to receive your data in a structured, commonly used, machine-readable format (such as CSV or JSON) so that you can transmit it to another service provider.

Right to Object to Marketing

You have the absolute right to object to your personal data being used for direct marketing purposes at any time, with immediate effect. To opt out of all marketing communications from yan168, contact [email protected] or update your preferences in your account notification settings.

7. Marketing Communications

yan168 sends promotional communications — including bonus offers, game launch announcements, cricket event promotions (BPL, IPL, T20 World Cup), and seasonal campaigns (Eid, Pohela Boishakh) — only to users who have explicitly opted in to receive such communications during registration or through their account settings.

Channels Used

Marketing communications from yan168 may be delivered via:

• Email: Sent to the registered email address on file for your yan168 account.
• SMS: Sent to the registered mobile number, typically for time-sensitive promotional alerts and deposit bonus reminders.
• In-platform notifications: Displayed within the yan168 interface when you are logged in, for personalised game recommendations and active promotions.

Responsible Marketing Practices

yan168 is committed to responsible marketing. We do not send unsolicited gambling promotions to users who have self-excluded or are subject to a cooling-off period under our responsible gaming tools. We do not target marketing at users who have set strict deposit limits or who have shown indicators of problem gambling behaviour. All promotional communications clearly identify yan168 as the sender and include straightforward opt-out instructions.

Opting Out

You may withdraw your marketing consent at any time with no adverse effect on your account status or access to the yan168 platform. To opt out, you may: (a) click the unsubscribe link included in any promotional email; (b) reply "STOP" to any promotional SMS; or (c) contact the support team at [email protected] requesting removal from all marketing lists. Opt-out requests are processed within 3 business days.

8. Policy Updates & Contact

Updates to This Policy

yan168 reserves the right to revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, we will update the Effective Date at the top of this page and, where the changes are significant, notify registered users via email to the address on file. Continued use of the yan168 platform after the updated policy has been published constitutes acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data. The current version is always accessible at yan168.app/privacy-policy.

Contact & Privacy Enquiries

If you have any questions, concerns, or complaints regarding yan168's privacy practices, or wish to exercise any of your data rights described in Section 6, please contact the yan168 Data Protection team using the details below. All enquiries are handled in English, and responses are provided within 5 business days (Bangladesh Standard Time, UTC+6).