Responsible Gaming
at yan168

1. Age Restriction & Verification

yan168 operates a strict 18+ age policy across all services. Gambling of any kind — sports betting, live casino, slots, or any other game type available on the platform — is available exclusively to adults aged 18 years and above. This policy applies to all users regardless of their location or the payment method used to fund their account.

Why We Enforce Age Verification

Gambling can have serious financial and psychological consequences, and young people are particularly vulnerable to developing problematic relationships with gambling activities. yan168 takes its responsibility to prevent underage access very seriously. We apply industry-standard Know Your Customer (KYC) identity verification procedures to every new account before any real-money betting activity is permitted.

Verification Process

Upon registration and before the first withdrawal, all yan168 users are required to complete identity verification. This involves submitting a copy of a valid government-issued photo ID — such as a National Identity Card (NID), passport, or driving licence — clearly showing the account holder's full name and date of birth. Accounts that cannot be verified as belonging to an adult aged 18 or over will be suspended and any deposited funds returned to the original payment source.

2. Recognising Problem Gambling

Problem gambling develops gradually and can be difficult to recognise from the inside. For most players, gambling remains a form of entertainment — a way to add excitement to watching a BPL match or enjoying a few spins on a favourite slot title. However, for a minority of players, gambling can shift from a leisure activity to a compulsive behaviour that causes real harm to finances, relationships, and mental health.

yan168 encourages all players to periodically and honestly reflect on their gambling habits. Early recognition of warning signs is the most effective step toward addressing the issue before it escalates.

Common Warning Signs

• Spending more money on gambling than you originally intended or can afford to lose.
• Chasing losses — continuing to gamble in an attempt to recover money you have already lost.
• Gambling with money that is reserved for essential expenses such as rent, food, or household bills.
• Feeling anxious, irritable, or restless when you are unable to gamble.
• Lying to family members, friends, or colleagues about the amount of time or money you spend gambling.
• Neglecting work, study, family responsibilities, or personal health because of time spent gambling.
• Borrowing money or selling possessions to fund gambling activity.
• Using gambling as a way to escape stress, depression, loneliness, or difficult personal circumstances.
• Feeling a strong urge to gamble immediately after a win, rather than being satisfied and stopping.
• Making repeated unsuccessful attempts to reduce or stop gambling.

If you recognise three or more of the above in your own behaviour, we strongly encourage you to make use of the responsible gaming tools described in the sections below, and to consider reaching out to a professional support organisation for guidance.

3. Self-Assessment Checklist

The following questions are designed to help you reflect honestly on your relationship with gambling. Read each question and consider whether it describes your experience over the past 30 days. This checklist is provided for self-reflection purposes only and does not constitute a clinical diagnosis.

4. Deposit & Spend Limits

Controlling how much you deposit into your yan168 account is one of the most practical ways to keep gambling within a budget you are comfortable with. yan168 provides flexible deposit limit controls that you can configure to suit your personal financial circumstances.

Available Limit Types

• Daily deposit limit: The maximum amount in BDT (৳) that you may deposit into your yan168 account within any 24-hour rolling period.
• Weekly deposit limit: The maximum amount you may deposit within any 7-day rolling period, measured from the day and time the limit was first set.
• Monthly deposit limit: The maximum amount you may deposit within any 30-day rolling period.
• Single transaction limit: A cap on the maximum value of any individual deposit transaction, regardless of the daily or weekly total.

How to Set or Adjust a Limit

5. Time-Out & Session Controls

Time spent gambling can pass quickly, particularly during live sports events or engaging casino game sessions. yan168 provides a set of time-awareness and session management tools to help you keep track of and consciously manage the time you spend on the platform.

Session Time Reminders

You can set a session time reminder that will display an on-screen notification after a specified duration of continuous play — for example, after 30 minutes, 1 hour, or 2 hours. The reminder shows your current session duration and net result, and prompts you to decide whether to continue or log out. Reminders are informational only and do not force a logout.

Session Time Limit

A harder control, the session time limit automatically ends your active session after a pre-set duration and logs you out of the platform. Unlike a soft reminder, the session time limit enforces the break. You may choose session limits of 1 hour, 2 hours, 4 hours, or a custom duration of your choice. Re-login is possible immediately after logout, but the act of logging back in introduces a deliberate pause.

Cool-Off Period

If you feel you need a break from the platform but are not ready for a full self-exclusion, yan168's cool-off feature allows you to suspend your account for a short, defined period. Available cool-off durations are:

• 24 hours
• 48 hours
• 7 days
• 30 days

During a cool-off period, you cannot log in, make deposits, or place bets. All promotional communications are paused. A cool-off can be activated instantly via the Responsible Gaming section of your account settings or by contacting support at [email protected].

6. Self-Exclusion Programme

Self-exclusion is the strongest responsible gaming tool available at yan168. It is designed for players who have recognised that gambling is negatively impacting their life and want to remove access to the platform entirely for an extended period.

How Self-Exclusion Works

When you activate self-exclusion, your yan168 account is immediately locked. You will not be able to log in, deposit, or participate in any game or betting market for the full duration of the exclusion period. All promotional emails, SMS notifications, and in-platform marketing are suspended immediately and remain suspended for the entire exclusion duration.

Available Exclusion Periods

• 6 months — Recommended as a starting point for players seeking a significant break.
• 1 year — A longer commitment for players who need an extended period away from gambling.
• 3 years — For players who want a multi-year separation from the platform.
• Permanent exclusion — Irreversible account closure with no option to reopen the account under the same identity.

How to Activate Self-Exclusion

Self-exclusion can be activated through the Responsible Gaming section of your yan168 account settings, or by sending a written request to [email protected] with the subject line "Self-Exclusion Request" and your registered account details. All self-exclusion requests are processed within 24 hours, and in most cases take effect within a few hours of the request being submitted.

Returning After Self-Exclusion

For exclusion periods of 6 months, 1 year, or 3 years, you may apply to reopen your account once the full exclusion period has elapsed. To do so, you must contact the support team and complete a reactivation assessment. yan168 reserves the right to refuse reactivation if there is any indication that the player remains at risk of problem gambling. Permanent exclusion cannot be reversed under any circumstances.

7. Protecting Minors

Preventing underage access to gambling services is a top priority for yan168. In addition to the identity verification procedures described in Section 1, yan168 recommends that adults who share devices or computers with children or teenagers take the following practical steps to prevent minors from accessing gambling content.

Device and Browser Controls

• Log out after every session: Never leave your yan168 account logged in on a shared device. Always log out after you finish playing, even on your personal mobile phone if it is accessible to others.
• Do not save login credentials: Avoid saving your yan168 username and password in your browser's autofill or password manager on any shared device.
• Use parental control software: Install reputable parental control tools on household computers and mobile devices used by children. These tools can block access to gambling websites at the network or device level.
• Secure your payment methods: Keep your bKash, Nagad, Rocket, and Upay mobile banking apps PIN-protected and do not share PINs or account credentials with minors.

Reporting Underage Access

If you believe a minor has accessed or attempted to access a yan168 account — whether your own or a new registration — please report this immediately to [email protected]. yan168 will investigate all such reports promptly and take appropriate action, including account suspension and refund of any deposited funds, without delay.

8. Support & Helplines

If you are concerned about your own gambling habits or those of someone close to you, please do not hesitate to reach out for professional support. The following organisations and resources provide free, confidential guidance to individuals affected by problem gambling. yan168 encourages all users to make use of these services without hesitation.